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privacy policy

 

ARTICLE 1: PREAMBULA

This privacy policy applies to the site: FRIWIGO

The purpose of this privacy policy is to expose users of the site to:

  • How personal data is collected and processed. All data that may identify a user should be considered as personal data.
  • This includes first and last name, age, postal address, email address, user location or IP address;
  • What rights do users have regarding this data;
  • Who is responsible for the processing of personal data collected and processed;
  • To whom this data is transmitted;
    Optionally, the site’s policy regarding « cookies » files.

This privacy policy supplements the legal notices and the General Conditions of Use that users can consult at the following address:  https://www.friwigo.com/mentionsLegales.

ARTICLE 2: GENERAL PRINCIPLES FOR DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data of users of the site respect the following principles:

  • Lawfulness, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. This consent is requested during registration by checking the box « I accept the general terms of use ». Each time personal data is collected, it will be indicated to the user that his data is collected, and for what reasons his data is collected;
  • Legality, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. This consent is requested during registration by checking the box « I accept the general terms of use ». Whenever personal data is collected, it will be indicated to the user that his data is collected and for what reasons his data is collected;
  • Minimisation of data collection and processing: only data necessary for the proper performance of the objectives pursued by the site are collected;
  • Data retention reduced in time: the data is kept for a limited time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period.
  • The personal data of persons who have been inactive for 36 months will be deleted from the database in accordance with the regulations;
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the following conditions listed :

  • The user has expressly consented to the processing
  • Processing is necessary for the proper performance of a contract
  • The processing meets a legal obligation
  • The processing is due to a need to safeguard the vital interests of the data subject or another natural person
  • The processing may be explained by a necessity related to the performance of a mission of public interest or which falls within the exercise of public authority;
  • The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
 
 

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING THE SITE

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the Friwigo website are as follows:

– connection data

– User Name

– the user’s email address

– its address, in certain cases

Login data is collected when the user is logged in. It is also deleted when the user logs out (PHPSESSID). These are the only cookies present on the site.

The name, address and other registration information are stored in the database and are essential for the proper functioning of the application.

In addition, during a payment on the site, a proof of the transaction including the purchase order and the invoice will be kept in the computer systems of the publisher of the site.

The controller will keep all data collected in its computer systems of the site and under reasonable conditions of security for a period equivalent to the connection of the user.

The collection and processing of data is for the following purposes:

– Smooth connection (PHPSESSID)

– The proper functioning of the application

The data processing carried out is based on the following legal bases:

– user consent

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party, and are only processed by the publisher of the site.

They can be used to prefill the forms necessary for the proper functioning of the application, however this data can be used to inform the place of an intervention for users collaborating with subcontractors.

C. DATA HOSTING

The FRIWIGO site is hosted by: O2switch, headquartered at:

– Chemin des Pardiaux – 63000 CLERMONT FERRAND

The host can be contacted at +33 4 44 60 40.

The data collected and processed by the site are exclusively hosted and processed in France.

 

ARTICLE 4: DATA CONTROLLER

A. THE DATA CONTROLLER

The person responsible for processing personal data is: Mr. Melvin Barba. He may be contacted as follows:

  • Mail: contact@friwigo.com

The data controller is responsible for determining the purposes and means of processing personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER

The controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed and to respect the purposes for which such data were collected.

In addition, the controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails for him disproportionate formalities, costs and procedures.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.

 

ARTICLE 5: USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with his request, the user is required to communicate to him: his first and last name as well as his e-mail address, and if relevant, his account number or personal space or subscriber.

The data controller is obliged to respond to the user within 30 (thirty) days maximum.

A. PRESENTATION OF THE USER’S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

a. Right of access, rectification and right to erasure

The user may become aware of, update, modify or request the deletion of data concerning him, respecting the following procedure:

– The user must send an e-mail to the controller of the personal data, specifying the subject of his request, at the e-mail address of contact.

If they have one, the user has the right to request the deletion of their personal space by following the following procedure:

– The user must send an e-mail to the controller specifying his email address, telephone number and the name of the company. The request will be processed within 10 working days.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, following the procedure below:

– The user must make a request for the portability of his personal data to the data controller, by sending an e-mail to the address provided above.

c. Right to restriction and objection of data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site can not refuse, except to demonstrate the existence of legitimate and compelling reasons, may prevail over the interests and rights and freedoms of the user.

In order to request the restriction of the processing of his data or to object to the processing of his data, the user must follow the following procedure:

– The user must make a request to limit the processing of his personal data by e-mail to the data controller.

d. Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

e. Right to determine the fate of data after death

The user is reminded that he can organize what should be the fate of his collected and processed data if he dies, in accordance with the law n°2016-1321 of 7 October 2016.

f. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and that the user wishes to challenge this decision, or, if he thinks that it is infringed on any of the rights listed above, he is entitled to contact the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 years or more may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required so that personal data can be collected and processed.

The website publisher reserves the right to verify by any means that the user is over 15 years old, or that he will have obtained the consent of a legal representative before browsing the website.

 

ARTICLE 6 : CONDITIONS FOR CHANGING THE PRIVACY POLICY

This Privacy Policy may be consulted at any time at the following address:

– https://www.friwigo.com/politique/confidentialite

The publisher of the site reserves the right to modify it to ensure its compliance with the law in force.

Therefore, the user is invited to regularly consult this privacy policy in order to stay informed of the latest changes that will be made.

It is brought to the user’s attention that the last update of this privacy policy occurred on: 19/01/2024.